Terms of Service
Effective Date: February 21st, 2026
Business Name: Streamwise
Website:https://streamwise.ca
1. Acceptance of Terms
By accessing this website or purchasing services from Streamwise (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service.
If you do not agree with these terms, you should not use our services.
2. Description of Services
Streamwise provides digital marketing and automation services including but not limited to:
Website design and hosting
CRM setup and automation
SMS automation and missed call text-back systems
Lead follow-up automation
Review request automation
Digital marketing consultation
Services are provided on a subscription or project basis as agreed in writing.
3. Subscription & Billing
For subscription services:
Services are billed monthly unless otherwise agreed.
Payment is due in advance.
Failure to pay may result in suspension or termination of services.
Setup fees (if applicable) are non-refundable.
All fees are listed in Canadian Dollars (CAD).
4. Cancellations & Termination
Clients may cancel subscription services with written notice.
Unless otherwise agreed:
A minimum 30-day notice is required.
No partial refunds are provided for unused time.
Upon cancellation, access to hosted systems, automation, and related software will be revoked.
Streamwise reserves the right to terminate services for:
Non-payment
Misuse of systems
Violation of applicable laws
Harassment or abusive behavior
5. Client Responsibilities
Clients agree to:
Provide accurate business information
Ensure compliance with Canadian Anti-Spam Legislation (CASL) and other applicable laws
Obtain proper consent before sending SMS or marketing communications
Use the systems ethically and legally
Streamwise is not responsible for client misuse of automation systems.
6. SMS & Communication Compliance
If SMS automation services are used:
Clients are responsible for obtaining express consent from contacts.
Clients must include opt-out language in their communications.
Message frequency, content, and targeting are the responsibility of the client.
Streamwise is not liable for fines, penalties, or violations arising from improper SMS usage.
You must be 18 years of age or older to use this SMS service.
7. Intellectual Property
All proprietary systems, automation workflows, templates, designs, and configurations created by Streamwise remain the intellectual property of Streamwise unless otherwise agreed in writing.
Clients are granted a limited, non-transferable license to use services during their active subscription.
Upon cancellation:
Access to proprietary systems may be revoked.
Ownership of custom website content created specifically for the client may transfer upon full payment (excluding underlying systems and frameworks).
8. Limitation of Liability
Streamwise is not liable for:
Lost revenue or business opportunities
Service interruptions caused by third-party providers
Carrier message filtering or SMS delivery issues
Google review filtering or removal
Website downtime beyond our reasonable control
To the maximum extent permitted by law, our liability shall not exceed the total fees paid in the previous 3 months.
9. Third-Party Services
Our services may rely on third-party platforms including but not limited to:
CRM providers
SMS gateways
Hosting providers
Google services
Streamwise is not responsible for outages, policy changes, or service interruptions caused by third-party providers.
10. No Guarantee of Results
While our systems are designed to improve lead capture and conversion, we do not guarantee:
Specific revenue increases
Specific lead volumes
Specific Google ranking improvements
Results depend on market conditions, competition, and client participation.
Carriers are not liable for delayed or undelivered messages.
11. Indemnification
Clients agree to indemnify and hold harmless Streamwise from any claims, damages, fines, or liabilities resulting from:
Client misuse of services
Failure to obtain marketing consent
Violation of laws or regulations
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Updated terms will be posted on our website.
Continued use of services constitutes acceptance of revised terms.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada.
14. SMS Communications
By providing your phone number and opting in through our website forms or other communication channels, you consent to receive SMS messages from Streamwise.
Types of Messages
You may receive:
Conversational messages (e.g., replies to inquiries)
Informational messages (e.g., appointment confirmations, reminders, service updates, missed call text-back)
Marketing messages (e.g., promotional offers, only if separately consented)
Message Frequency
Message frequency may vary depending on your interaction with our services.
Fees
Standard message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions
You may opt out at any time by replying:
STOP to unsubscribe from Streamwise messages
HELP for assistance
Consent
Consent to receive SMS messages is not a condition of purchase
You may withdraw your consent at any time
Opt-In Methods
We obtain consent through:
Website forms with explicit opt-in checkboxes
Direct communication where consent is clearly provided
15. Contact Information
Streamwise
Email: info@streamwise.ca
Phone: (807) 620-6758
Thunder Bay, Ontario, Canada